Hospice Office Operations Manager

GBMC HealthCare; Baltimore (MD); On-site; USD 52,000 - 80,000; Full time

Job summary

GBMC HealthCare is seeking an experienced administrative supervisor to coordinate office operations and supervise front office staff in a corporate administration setting. You will oversee daily workflow, improve processes, and support confidential customer-focused service.

The role requires 3–5 years in an administrative capacity, an Associate’s degree or equivalent, and the ability to manage multiple priorities in a regulated healthcare environment.

Qualifications

• Associate’s degree or equivalent experience; bachelor’s preferred.
• 3–5 years of experience in an administrative role.
• Ability to supervise front office staff and coordinate multiple projects.

Responsibilities

• Coordinate daily office workflow and front desk operations.
• Recruit, train, and supervise front office staff.
• Provide customer-focused service and assist with financial processing as needed.
• Screen calls and visitors; manage routine matters and confidential information.
• Prepare documents, reports, minutes, and correspondence using multiple software tools.
• Maintain office records, inventory, and supplies; support facility moves.
• Plan and organize meetings and events; take accurate minutes.
• Handle vendor contracts and coordinate with landlord as needed.

Skills

Problem solving

Project management

Interpersonal skills

Organize workflow

Data analysis

Office software

Communication

Typing

Time management

Attention to detail

Education

Associate’s degree or equivalent experience

Bachelor’s degree preferred

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Electronic Medical Record

Adobe Acrobat

Job description

GBMC HealthCare is seeking an experienced administrative supervisor to coordinate office operations and supervise front office staff in a corporate administration setting. You will oversee daily workflow, improve processes, and support confidential customer-focused service.

The role requires 3–5 years in an administrative capacity, an Associate’s degree or equivalent, and the ability to manage multiple priorities in a regulated healthcare environment.