Healthcare Office Lead & Operations Manager

Beacon Oral Specialists; Jacksonville (FL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

401(k) Matching

Dental Insurance

Health Insurance

Life Insurance

Vision Insurance

Referral Program

Job summary

Beacon Oral Specialists Management, LLC in Mandarin/Jacksonville, FL is seeking an Office Lead/Supervisor/Manager to coordinate administrative tasks and support surgeons. The role emphasizes excellent patient service, scheduling, policy compliance, and team mentorship to maintain a safe, efficient practice.

This full-time on-site position requires strong MS Office skills, organizational savvy, and the ability to manage office marketing and operations, while guiding staff and coordinating with HR

Qualifications

• High school degree or equivalent required.
• Proven background providing exceptional patient support and customer service.
• Driven, organized, and detail oriented in approach to managing responsibilities.

Responsibilities

• Office Coordination: Coordinate administrative tasks to maintain smooth office operation.
• Surgeon Support: Provide general support to office surgeons.
• Adherence to Policies and Procedures: Comply with all office policies and protect confidentiality.
• Scheduling: Manage work schedules and appointment calendar efficiently.
• Patient Care and Satisfaction: Deliver a five-star patient experience from check-in to check-out.
• Align office policies and procurement to ensure compliance.
• Coach, mentor, and train staff on policies and customer support expectations.
• Manage local marketing for the practice.
• Arrange necessary repairs/maintenance; ensure excellent office conditions.
• Address staff queries regarding office management issues.

Skills

Customer service

Organization

Time management

Communication

Multitasking

Staff training

Education

High school diploma or equivalent

Tools

MS Office

Office equipment (fax, printers, phones)

Job description

Beacon Oral Specialists Management, LLC in Mandarin/Jacksonville, FL is seeking an Office Lead/Supervisor/Manager to coordinate administrative tasks and support surgeons. The role emphasizes excellent patient service, scheduling, policy compliance, and team mentorship to maintain a safe, efficient practice.

This full-time on-site position requires strong MS Office skills, organizational savvy, and the ability to manage office marketing and operations, while guiding staff and coordinating with HR