Healthcare Office & Intake Coordinator (Growth Path)

The W Group Mgmt; New York (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Paid holidays

Growth opportunities

Job summary

The Second Wind is seeking an Office & Intake Coordinator to support administrative operations, onboarding, and patient intake at our Brooklyn office. This hands-on role blends admin, HR coordination, and intake duties in a growing outpatient program.

You will manage intake lines, verify insurance, coordinate onboarding, set up staff with accounts and equipment, and help maintain a welcoming, organized office with opportunities to advance as the program grows.

Qualifications

• Prior experience in a healthcare office, intake, HR, or administrative role preferred.
• Experience with insurance verification and EMR systems strongly preferred.
• Familiarity with InSync, Empeon, or similar systems is a plus.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.

Responsibilities

• Manage the intake phone line and intake-related emails.
• Track and respond to referral leads and enter new patients into the EMR with accurate co-pays.
• Coordinate completion and medical sign-off of required medical evaluations.
• Verify insurance eligibility prior to admission and conduct monthly verifications.
• Coordinate end-to-end onboarding for new employees and manage onboarding documentation.

Skills

Strong organizational skills

Excellent verbal and written comms

Multi-tasking

Service-oriented demeanor

Tools

EMR systems

InSync

Empeon

Job description

The Second Wind is seeking an Office & Intake Coordinator to support administrative operations, onboarding, and patient intake at our Brooklyn office. This hands-on role blends admin, HR coordination, and intake duties in a growing outpatient program.

You will manage intake lines, verify insurance, coordinate onboarding, set up staff with accounts and equipment, and help maintain a welcoming, organized office with opportunities to advance as the program grows.