Healthcare Office Coordinator – Patient Concierge

Heirloomsforhospice; Delta (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

403b retirement plan

Employee assistance program

Life insurance

Disability insurance

Job summary

HopeWest in Delta, CO is seeking an Office Coordinator to welcome patients and families, coordinate administrative tasks, and support clinical operations at the Delta office. You will maintain records, communicate across teams, and ensure timely patient care processes with a compassionate, professional approach.

This regular full-time role requires strong customer service, attention to detail, and proficiency with Microsoft Office and EMR systems.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Minimum of one year in administrative or operational support, preferably in healthcare.
• Licenses: Valid Colorado driver’s license with reliable transportation and adequate auto insurance.

Responsibilities

• First point of contact for patients, families, visitors, referral sources, and community partners in the Delta office.
• Provide exceptional customer service while supporting clinical operations through administrative and medical record functions.
• Coordinate communication, maintain documentation, support the interdisciplinary team, and facilitate timely patient care processes.

Skills

Customer service

HIPAA compliance

Communication skills

Organizational skills

Problem solving

Independent work

Education

High school diploma

Tools

Microsoft Office

EMR systems

Job description

HopeWest in Delta, CO is seeking an Office Coordinator to welcome patients and families, coordinate administrative tasks, and support clinical operations at the Delta office. You will maintain records, communicate across teams, and ensure timely patient care processes with a compassionate, professional approach.

This regular full-time role requires strong customer service, attention to detail, and proficiency with Microsoft Office and EMR systems.