Healthcare Office Coordinator – Front Desk & Admin

Mercy Health; Chesapeake (VA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health in Virginia seeks an Office Coordinator for the In Motion Physical Therapy - Chilled Pond site. The role blends front desk duties and medical assisting tasks to support efficient patient flow and care coordination.

Responsibilities include scheduling, insurance verification, CPT/ICD coding input, patient check-in, and coordinating with physicians and staff to ensure smooth operations. Requires 1–2 years healthcare or customer service experience and a high school diploma.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• 1–2 years healthcare or extensive customer service experience preferred.
• Experience with scheduling, pre-registration, and financial clearance is a plus.

Responsibilities

• Coordinate services of the assigned practice and support front desk activities.
• Manage patient flow, check-in, and scheduling; verify insurance and authorizations.
• Enter CPT/ICD-9 codes accurately and balance day’s receipts and deposits.

Skills

Customer service

Healthcare experience

Office coordination

HIPAA compliance

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

EMR

Scheduling software

Job description

Bon Secours Mercy Health in Virginia seeks an Office Coordinator for the In Motion Physical Therapy - Chilled Pond site. The role blends front desk duties and medical assisting tasks to support efficient patient flow and care coordination.

Responsibilities include scheduling, insurance verification, CPT/ICD coding input, patient check-in, and coordinating with physicians and staff to ensure smooth operations. Requires 1–2 years healthcare or customer service experience and a high school diploma.