Healthcare Office & Billing Manager

EHG; Roanoke (VA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health Insurance

Dental + Vision

401k

Tuition reimbursement through ECPI

Employee recognition programs

Daily Pay

Job summary

Eastern Health Group is seeking a Business Office Manager to supervise and coordinate all business office functions under the Administrator’s direction. The role focuses on accurate reporting, billing accuracy, and maintaining resident financial records in a compliant environment.

The BOM will prepare monthly billings, monitor Medicaid/Medicare invoicing, manage accounts receivable with an external billing partner, and supervise clerical staff while ensuring confidentiality and professional

Qualifications

• Bachelor's degree in Business or related experience in long-term care.
• Minimum of three (3) years related experience.
• One (1) to two (2) years management/supervisory experience required; office management experience preferred.
• Effective verbal and written English communication skills.
• Demonstrated intermediate to advanced skills in Microsoft Word, Excel, PowerPoint and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
• Strong analytical and problem solving skills.
• Ability to work with minimal supervision, take initiative and make independent decisions.

Responsibilities

• Supervise and oversee business office clerical staff, as assigned.
• Prepare and submit reports on a timely basis as required by the Administrator and governmental agencies.
• Maintain vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
• Prepare and submit monthly resident billings for services provided.
• Oversee monthly Medicaid, Medicare, and other insurance billings with timely follow-up on delinquent payments.
• Monitor and manage the accounts receivable collection process with the external billing company.
• Obtain and submit all required documentation to bill third party payers.
• Maintain financial records including cash receipts, cash disbursements, accounts receivable and accounts payable.
• Reconciling facility cash and accounts; reconcile patient trust funds monthly.

Skills

Verbal & written English

Microsoft Office

Strong attention to detail

Effective communication

Education

Bachelor's degree in Business or related long-term care

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Eastern Health Group is seeking a Business Office Manager to supervise and coordinate all business office functions under the Administrator’s direction. The role focuses on accurate reporting, billing accuracy, and maintaining resident financial records in a compliant environment.

The BOM will prepare monthly billings, monitor Medicaid/Medicare invoicing, manage accounts receivable with an external billing partner, and supervise clerical staff while ensuring confidentiality and professional