Healthcare Business Office Manager: Billing & Payroll Lead

Majestic Care; Aurora (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Quarterly Pay Increase

Daily Pay

Company-Paid Life Insurance

Telehealth Services

Double Pay on Holidays

Care Team Member Relief Fund

Job summary

Majestic Care is seeking a Business Office Manager to oversee the financial operations of the on-site business office. Responsibilities include billing, AR/AP, payroll, resident trust funds, and month-end closes.

This role requires strong accuracy, empathy with residents and team members, and occasional travel. The BOM may also support HR tasks and supervise A/P staff, with room for growth within the operations team.

Qualifications

• High school diploma or equivalent is required.
• AS or BA degree in Accounting or Business preferred.
• Three years of experience in accounts receivable, collections, or similar.

Responsibilities

• Set up and maintain financial files for residents: billing, admission papers, state and Medicare reimbursement documents.
• Complete receipt records, post deposits, run cash receipts batch listings, research, prepare, and post adjustments, call in deposit, and enter census daily into the community database.
• Coordinate and perform the collection of accounts receivable and past due account.
• Review payment policies and procedures with new admissions and their responsible parties.
• Prepare billing for agencies, Medicare, veterans, and other billing agents.
• Administer and reconcile resident trust accounts and petty cash.
• Prepare and submit corporate, Medicare and agency reports, ensure posting of ancillaries, and perform month-end close procedures.
• Provide supervision and assistance to the A/P Specialist, Receptionist, and other business office care team members.
• Perform other tasks as assigned.
• Must demonstrate empathy, courteous, kind and professional workplace behavior and customer services to all residents, care team members, vendors, visitors and family members at all times.
• This position requires occasional travel.
• Must demonstrate empathy, courteous, kind and professional workplace behavior and customer services to all residents, Care Team Members, vendors, visitors and family members at all times.
• Perform other tasks as assigned and within scope of practice.
• Attends all mandatory in-services; and completes timely all necessary Relias trainings scheduled to perform. Keeps abreast and/or discusses with supervisor or manager all necessary policies, procedures and business practices within the scope of the position held to effectively perform all duties assigned.
• Position of BOM may serve at times as a back-up to HR Manager. Therefore, the expectations/essential functions outlined within the HR Manager position maybe required.

Skills

Attention to detail

Customer service

Empathy

Education

High school diploma or equivalent

AS or BA in Accounting or Business

Job description

Majestic Care is seeking a Business Office Manager to oversee the financial operations of the on-site business office. Responsibilities include billing, AR/AP, payroll, resident trust funds, and month-end closes.

This role requires strong accuracy, empathy with residents and team members, and occasional travel. The BOM may also support HR tasks and supervise A/P staff, with room for growth within the operations team.