Healthcare Office Assistant - Early-Morning Front Desk

Comprehensive Treatment Centers; Fayetteville (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation

Paid sick time

Early morning hours

Growth opportunities

Job summary

Comprehensive Treatment Centers in Fayetteville, NC is seeking an Office Assistant to support the outpatient opioid treatment program. The role requires strong administrative skills, front-desk presence, and attention to HIPAA compliance.

Responsibilities include answering phones, basic bookkeeping, patient check-in, scheduling, and filing, with opportunities for growth in a fast-paced healthcare setting. As part of Acadia's OTP network, you will contribute to clinic operations with compassion

Qualifications

• High school diploma or equivalent required.
• Previous administrative experience in healthcare settings preferred.
• Comfortable in an OTP/recovery environment and front-desk role.
• Strong skills in answering phones, greeting patients, and front-desk support.
• Knowledge of Medicaid verification and billing processes.
• Familiar with appointment scheduling, data entry, and basic clerical duties.
• Excellent organization, attention to detail, and multitasking ability.
• Commitment to HIPAA and 42 CFR Part 2 regulations; professional communication.

Responsibilities

• Perform general administrative tasks per clinic procedures.
• May include answering telephones, billing, typing, and filing.
• Operate front desk duties during peak hours or staff unavailability.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and,
• Perform other duties as assigned.

Skills

HS Diploma

Healthcare admin experience

OTP experience

Front desk

Phone skills

Patient engagement

Medicaid verification

Billing processes

Scheduling

Data entry

Office equipment

Organization

HIPAA compliance

Education

High school diploma or equivalent

Job description

Comprehensive Treatment Centers in Fayetteville, NC is seeking an Office Assistant to support the outpatient opioid treatment program. The role requires strong administrative skills, front-desk presence, and attention to HIPAA compliance.

Responsibilities include answering phones, basic bookkeeping, patient check-in, scheduling, and filing, with opportunities for growth in a fast-paced healthcare setting. As part of Acadia's OTP network, you will contribute to clinic operations with compassion