Healthcare OCM Lead for Digital Transformation

TCH Medical Center; Houston (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Texas Children's Hospital is seeking an Organizational Change Management (OCM) Specialist to establish and scale OCM as a core IS capability. This role leads change for technology and digital transformation, aligning teams, and guiding adoption of new systems and workflows.

The ideal candidate will partner with IS project teams, clinical and operational leaders, and stakeholders to assess impacts, manage resistance, and embed repeatable OCM practices across projects.

Qualifications

• Eight years of experience leading or supporting organizational change management, technology, or system implementation initiatives.
• Bachelor's degree may substitute for four years of experience; Master's may substitute for two years.

Responsibilities

• Lead organizational change management activities for Information Services initiatives and technology projects.
• Develop and execute change strategies, stakeholder engagement plans, and adoption approaches.
• Conduct stakeholder, change impact, readiness, and resistance assessments to identify adoption risks.
• Partner with project managers, clinical leaders, operational teams, training, and communications to align change activities with project goals.
• Translate complex technology, workflow, and process changes into clear and actionable communications.
• Facilitate workshops, stakeholder discussions, and leadership alignment sessions.
• Support go-live readiness, adoption monitoring, reinforcement activities, and sustainment planning.
• Identify and mitigate change risks, barriers, and resistance to increase successful adoption.
• Continuously enhance OCM templates, toolkits, standards, and best practices to strengthen IS project delivery and advance OCM maturity.
• Serve as a trusted advisor and OCM resource for project teams, leaders, and stakeholders.

Skills

Change management

Stakeholder engagement

Facilitation

Communication

Cross-functional collaboration

Education

Bachelor's degree

Master's degree

Job description

Texas Children's Hospital is seeking an Organizational Change Management (OCM) Specialist to establish and scale OCM as a core IS capability. This role leads change for technology and digital transformation, aligning teams, and guiding adoption of new systems and workflows.

The ideal candidate will partner with IS project teams, clinical and operational leaders, and stakeholders to assess impacts, manage resistance, and embed repeatable OCM practices across projects.