Healthcare Lead Conversion & Marketing Coordinator

HEALTH ATLAST WEST LA INC; Los Angeles (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Performance bonus

Employee discounts

Health insurance

Job summary

Health Atlast West LA Inc in Los Angeles, CA is seeking a Sales & Marketing Coordinator to own lead follow-up, patient acquisition, and CRM execution using GoHighLevel (GHL). This is a full-time, on-site role focused on converting inquiries into booked and kept appointments.

The role emphasizes performance-based results, managing lead pipelines, and supporting marketing campaigns, while monitoring KPIs and ensuring timely follow-ups via phone, SMS, and email.

Qualifications

• Hands-on experience with GoHighLevel CRM (required).
• Sales, patient coordinator, or marketing experience in healthcare or service-based business.
• Strong phone presence and written communication skills.
• Organized, detail-oriented, and follow-up driven.
• Comfortable handling objections and closing appointments.

Responsibilities

• Respond to all inbound leads (calls, forms, ads, social, referrals).
• Execute same-day follow-up via phone, SMS, and email.
• Convert leads into scheduled evaluations and care plans.
• Manage lead pipelines, tags, and automations in GoHighLevel.
• Reactivate inactive and past patients.
• Monitor and respond to Instagram, Facebook, Google messages and comments.
• Support marketing campaigns, promotions, and referral initiatives.
• Generate and manage Google reviews using CRM workflows.
• Track and report KPIs: response time, booking rate, show rate, conversions.

Skills

Sales

Marketing coordination

Phone presence

CRM management

Communication skills

Tools

GoHighLevel (GHL)

Job description

Health Atlast West LA Inc in Los Angeles, CA is seeking a Sales & Marketing Coordinator to own lead follow-up, patient acquisition, and CRM execution using GoHighLevel (GHL). This is a full-time, on-site role focused on converting inquiries into booked and kept appointments.

The role emphasizes performance-based results, managing lead pipelines, and supporting marketing campaigns, while monitoring KPIs and ensuring timely follow-ups via phone, SMS, and email.