Healthcare IT Technician: PC Hardware & Helpdesk

Cullman Regional Medical Center, Inc.; Cullman (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Cullman Regional Medical Center, Inc. in Cullman, AL is seeking an IT Support Specialist to install, troubleshoot, and repair computer systems and peripherals, ensuring reliable operation for staff and patients.

The role requires an associate degree and 1–2 years of PC hardware and Windows experience, strong communication, and the ability to manage multiple tasks with confidentiality.

Qualifications

• Associate degree in computer science, information systems or related field.
• 1–2 years of PC hardware experience and Windows 7/8.1/10 experience.
• 1–2 years of experience with Microsoft Office (Word, Excel and PowerPoint).

Responsibilities

• Install, troubleshoot, and repair computer systems, hardware, and peripherals.
• Resolve internal user problems and ensure correct operation of PCs.
• Maintain parts and inventory, and log all service/repair activity.
• May perform system setups for new hires.
• Work as a team player and share other technology duties as assigned.
• Respond to helpdesk requests after hours during assigned weeks.
• Demonstrate and encourage team behavior and exceptional patient/guest experiences.
• Uphold and promote patient safety and quality.

Skills

Communication skills

Prioritization

Coordination

Multitasking

Confidentiality

Education

Associate degree in computer science, information systems or related field

Tools

Microsoft Office Suite

Windows OS

PC hardware

Job description

Cullman Regional Medical Center, Inc. in Cullman, AL is seeking an IT Support Specialist to install, troubleshoot, and repair computer systems and peripherals, ensuring reliable operation for staff and patients.

The role requires an associate degree and 1–2 years of PC hardware and Windows experience, strong communication, and the ability to manage multiple tasks with confidentiality.