COMPUTER TECHNICIAN

Cullman Regional Medical Center Inc; Alabama; On-site; USD 40,000 - 55,000; Full time

Job summary

Cullman Regional Medical Center Inc. in Cullman, AL is seeking an IT Helpdesk Technician to install, troubleshoot, and repair computer systems and peripherals, and to resolve user issues to ensure smooth operation.

You will maintain parts and inventory, assist with system setups for new hires, and respond to helpdesk requests after hours during your assigned weeks, all while upholding patient safety and data confidentiality.

Qualifications

• Associate degree in computer science, information systems or related field.
• 1-2 years PC hardware experience.
• Experience with Windows 7/8.1/10 and MS Office.

Responsibilities

• Install, troubleshoot, and repair computer systems, hardware, and computer peripherals.
• Resolve internal user problems and ensure correct operation of personal computers.
• Maintain parts and inventory, and log all service/repair activity.
• May perform system setups for new hires.
• Work as team player and share other technology duties as assigned.
• Respond to helpdesk requests after hours during assigned weeks.
• Demonstrate and encourage team behavior and exceptional patient/guest experiences.
• Uphold and promote patient safety and quality.

Skills

PC hardware experience

Windows OS (7/8.1/10)

Effective communication

Education

Associate degree in computer science, information systems or related field

Tools

Microsoft Office

Job description

Job Details

Job Location: Cullman Regional Medical Center - Cullman, AL 35056

Position Type: Full Time

Job Shift: Day

Job Category: Health Care

Job Summary

• Install, troubleshoot, and repair computer systems, hardware, and computer peripherals.
• Resolve internal user problems and ensure correct operation of personal computers.
• Maintain parts and inventory, and log all service/repair activity.
• May perform system setups for new hires.
• Work as team player and share other technology duties as assigned.
• Respond to helpdesk requests after hours during assigned weeks.
• Demonstrate and encourage team behavior and exceptional patient/guest experiences.
• Uphold and promote patient safety and quality.

Qualifications

Education:

Associate degree in computer science, information systems or related field required.

Experience

One to two years of work experience, one to two years of PC hardware experience, one to two years working with and installing Windows 7, 8.1 and 10, one to two years' experience with Microsoft Office (Word, Excel and PowerPoint).

Additional Skills/Abilities

Must be able to effectively communicate with employees and managers regarding sensitive issues.

Must be proficient in the use of the personal computer, email and Microsoft software.

Must be able to set priorities, coordinate and organize multiple tasks, and maintain control of workflow.

Must be able to maintain confidentiality.