Healthcare IT Technician II — Field & Desk Support

Socket.dev; Mesa (AZ); On-site; USD 52,000 - 72,000; Full time

Job summary

Banner Health in Mesa, Arizona seeks an IT professional within the IT Service Operations department. The role supports business planning, tactical execution and IT services to ensure customer satisfaction, with responsibilities across infrastructure, networks, hardware and applications.

Varied work shifts, cross-team collaboration, and opportunities to stay current with healthcare IT standards. Associate degree or 2 years IT experience required; strong communication and ability to engage both

Qualifications

• Associate’s degree or two years of related experience in Information Technology.
• Proficiency with desktop and mobile devices and network connectivity.
• Knowledge of Microsoft Office 365 applications.
• Strong communication and organizational skills; able to engage technical and non-technical audiences.

Responsibilities

• Support IT activities and services to ensure customer satisfaction.
• Document issues, problems, and concerns related to IT resources.
• Work with teams across departments and states; assist Help Desk or AV teams as needed.
• Maintain current professional and technical knowledge through training.

Skills

Desktop & mobile devices

Network connectivity

Microsoft Office 365

Communication

Education

Associate degree or 2 years IT experience

Job description

Banner Health in Mesa, Arizona seeks an IT professional within the IT Service Operations department. The role supports business planning, tactical execution and IT services to ensure customer satisfaction, with responsibilities across infrastructure, networks, hardware and applications.

Varied work shifts, cross-team collaboration, and opportunities to stay current with healthcare IT standards. Associate degree or 2 years IT experience required; strong communication and ability to engage both