Healthcare IT Technician I - Onsite Support & Training

Banner Health; Mesa (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Paid orientation

Flexible schedules

Weekly pay

403(b) pre-tax retirement

MyWell-Being program

Discount Entertainment tickets

Restaurant/Shopping discounts

Job summary

Banner Health in Mesa, Arizona, is seeking an IT Technician I for on-site support at Banner Thunderbird Medical Center. You will respond to hardware and software requests, assist with data center tasks, and help junior team members while coordinating with multiple IT departments. This role emphasizes reliability and customer-focused service in a fast-paced environment.

The position is Monday–Friday, 8:00 AM–5:00 PM, with no guaranteed hours. Candidates must reside in AZ.

Qualifications

• HS diploma or GED required.
• Experience with IT support/help desk environments.
• Familiarity with Microsoft Office 365 applications.

Responsibilities

• Assist with IT operations and user support.
• Troubleshoot hardware and software issues across devices.
• Coordinate with teams and manage ticketed tasks.
• Maintain cleanliness and organization of work areas.

Skills

Desktop & mobile devices

Network connectivity

Office 365

Education

High School Diploma or GED

Tools

SNOW

Job description

Banner Health in Mesa, Arizona, is seeking an IT Technician I for on-site support at Banner Thunderbird Medical Center. You will respond to hardware and software requests, assist with data center tasks, and help junior team members while coordinating with multiple IT departments. This role emphasizes reliability and customer-focused service in a fast-paced environment.

The position is Monday–Friday, 8:00 AM–5:00 PM, with no guaranteed hours. Candidates must reside in AZ.