Healthcare IT Systems Technician - First-Line Support

The Craneware Group; Deerfield Beach (FL); On-site; USD 40,000 - 80,000; Full time

Job summary

An innovative firm is seeking a Systems Technician to enhance IT support services for its growing team. This role involves providing timely assistance for desktop and mobile devices, managing support tickets, and collaborating with users to optimize system performance. Ideal candidates will possess strong problem-solving and customer service skills, along with experience in managing Microsoft environments. Join a dynamic team dedicated to transforming healthcare through cutting-edge technology and solutions, where your contributions will play a vital role in redefining the industry landscape.

Qualifications

• Associates Degree or 1-2 years of experience in IT support.
• Logical and systematic problem-solving skills required.

Responsibilities

• Provide first-line desktop and application support to internal clients.
• Manage user accounts and support tickets efficiently.

Skills

Problem-solving skills

Customer service skills

Education

Associates Degree/HND in a related discipline

1-2 years of experience in a similar role

Tools

Microsoft Active Directory

Microsoft Entra

Microsoft System Center Configuration Manager

Microsoft 365 suite

Powershell scripting

Job description

An innovative firm is seeking a Systems Technician to enhance IT support services for its growing team. This role involves providing timely assistance for desktop and mobile devices, managing support tickets, and collaborating with users to optimize system performance. Ideal candidates will possess strong problem-solving and customer service skills, along with experience in managing Microsoft environments. Join a dynamic team dedicated to transforming healthcare through cutting-edge technology and solutions, where your contributions will play a vital role in redefining the industry landscape.