Tech Systems Specialist: Patient‑Centric IT Support

Good Samaritan Society; Marshfield (WI); On-site; USD 61,606,000 - 98,857,000; Full time

Job summary

Sanford Health in Marshfield, WI, seeks an on-site IT Support Specialist to assist clinical and non-clinical teams with technology needs. The role emphasizes hardware/software troubleshooting, device replacements, and user guidance to ensure smooth operations.

Requirements include an associate degree in a computer-related field (preferred), valid driver's license, and a passion for exceptional customer service.

Qualifications

• Associate's degree in a computer-related field is preferred.
• Experience supporting end-users in a clinical or corporate environment is a plus.
• Strong communication skills and a customer-service mindset are essential.

Responsibilities

• Provide on-site IT support across clinical and non-clinical departments.
• Troubleshoot and repair hardware and software issues on company devices.
• Assist with device deployment, configuration, and best-practice guidance for users.
• Contribute to maintaining Sanford technology standards and documentation.

Skills

Customer service

Troubleshooting

End-user support

Networking basics

Education

Associate's degree in computer related field

Job description

Sanford Health in Marshfield, WI, seeks an on-site IT Support Specialist to assist clinical and non-clinical teams with technology needs. The role emphasizes hardware/software troubleshooting, device replacements, and user guidance to ensure smooth operations.

Requirements include an associate degree in a computer-related field (preferred), valid driver's license, and a passion for exceptional customer service.