Healthcare IT Systems Analyst - Training & Support

WVU Medicine; Morgantown (WV); On-site; USD 55,000 - 75,000; Full time

Job summary

SYSTEM West Virginia University Health System is seeking an IT support professional to help design, implement, and maintain software systems, provide end-user training, and assist in troubleshooting and project coordination. You will work closely with senior staff to ensure system functionality, improve patient care workflows, and support secure data exchange across clinical environments.

The role requires a bachelor’s degree or two years of related experience, with certifications pursued within

Qualifications

• Bachelor’s degree in Computer Science, Information Technology or a related field OR two (2) years of relevant experience.
• Relevant certifications and/or proficiencies may be required for this position, with a target completion within 90 days following formal training provided by WVUHS Information Technology.

Responsibilities

• System Maintenance, Updates, and Innovation: assist in diagnosing and resolving IT issues to maintain system functionality.
• Support System Modifications, Implementation, and Testing: help implement and test system updates for basic workflows.
• Participate in Functional and Integrated Testing: engage in testing activities and document results.
• Contribute to System Error Correction and Optimization: aid in diagnosing and correcting system errors.
• Assist with User Security Management: apply user security settings under guidance of senior analysts.
• Collaborate on System Enhancements and Optimization: work with seniors on updates and new features.
• Support Data Import/Export and Basic Reporting: help manage data transfers and generate basic reports.
• Provide End-User Support and Training: deliver training to support end-users’ effective use of systems.

Skills

Analytical skills

Troubleshooting

Communication

Teamwork

Documentation

Adaptability

End-user training

Education

Bachelor’s degree in Computer Science/Information Technology or related field

2 years relevant experience

Job description

SYSTEM West Virginia University Health System is seeking an IT support professional to help design, implement, and maintain software systems, provide end-user training, and assist in troubleshooting and project coordination. You will work closely with senior staff to ensure system functionality, improve patient care workflows, and support secure data exchange across clinical environments.

The role requires a bachelor’s degree or two years of related experience, with certifications pursued within