Healthcare IT Support Technician - Day Shift
United Medical Associates PC
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Benefits offered by this job
Job summary
United Health Services (UHS) is seeking a Technical Support I to provide frontline end-user support, install and maintain PC workstations, and troubleshoot issues in a fast-paced healthcare setting. The role emphasizes customer service, problem-solving, and timely resolution of requests within the Desktop Support team of UHS Information Systems Operations.
The position offers a Day shift with 40 weekly hours and compensation ranging from $22.97 to $34.46 per hour, depending on experience.
Qualifications
- Associate degree or completion of a technical training program in Information Technology, Computer Systems, or a related field.
- Two (2) years of technical support experience in a networked environment.
- Preferred: CompTIA A+, CCNP, MCSE.
Responsibilities
- Provides support and maintenance of technical hardware and software: Day to day PC workstation operation.
- Installation and maintenance PC workstations.
- Ensures timely resolution of Help Desk and Work Order requests.
- Performs or coordinates problem analysis, diagnostics, maintenance, repair, isolation and resolution.
Skills
Education
Tools
Job description
United Health Services (UHS) is seeking a Technical Support I to provide frontline end-user support, install and maintain PC workstations, and troubleshoot issues in a fast-paced healthcare setting. The role emphasizes customer service, problem-solving, and timely resolution of requests within the Desktop Support team of UHS Information Systems Operations.
The position offers a Day shift with 40 weekly hours and compensation ranging from $22.97 to $34.46 per hour, depending on experience.
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