Healthcare IT Support Specialist — Day‑One Benefits

adventhealth; Sebring (FL); On-site; USD 28,929 - 53,726; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO from day one

403-B plan

Parental leave

Career development

Well-being resources

Mental health support

Pet benefits

Job summary

AdventHealth in Sebring, FL is seeking an IT Field Operations Technician to install, image, and support devices across the organization. You will maintain SOPs, assist with preventive maintenance, and contribute to IT projects while coordinating with vendors and leadership.

The role requires strong troubleshooting skills, knowledge of hardware, software, and security best practices, plus experience in a healthcare environment. On-site day shift with opportunities for growth.

Qualifications

• Knowledge of multiple internet browsers and systems
• Proficient in Microsoft Office suite
• Familiar with macOS and Windows environments
• Experience imaging devices for deployment
• In-depth knowledge of mobile device hardware
• Able to track projects and time using formal processes
• Strong technical troubleshooting skills
• Experience with workstation management software
• Familiar with peripherals and accessories
• Solid IT security best practices knowledge
• Experience with IT networking concepts and hardware
• Healthcare environment experience preferred

Responsibilities

• Install hardware and software on devices and OS
• Document descriptions in internal ticket system
• Follow AIT device standards and SOPs
• Perform preventive maintenance on company devices
• Lead small to mid-size IT projects
• Support audio‑visual technology
• Create and reference IT knowledge bases
• Perform device repairs to a proficient level
• Collaborate with IT vendors for support
• Provide image builds/modifications for leadership validation
• Train staff and provide support
• Escalate critical roadblocks to leadership
• Maintain accurate IT inventory
• Perform other assigned duties

Skills

Browser knowledge

MS Office

Mac OS

Imaging

Mobile hardware

Project tracking

Troubleshooting

Workstation management

Peripherals

IT security

Networking

Customer service

Education

High School Diploma

Associate degree

Tools

None

Job description

AdventHealth in Sebring, FL is seeking an IT Field Operations Technician to install, image, and support devices across the organization. You will maintain SOPs, assist with preventive maintenance, and contribute to IT projects while coordinating with vendors and leadership.

The role requires strong troubleshooting skills, knowledge of hardware, software, and security best practices, plus experience in a healthcare environment. On-site day shift with opportunities for growth.