Healthcare IT Solutions Architect – Pre-Sale to Go-Live

Werfen; Bedford (MA); On-site; USD 120,000 - 150,000; Full time

Job summary

Werfen is seeking an IT Solutions Architect to identify and translate customer requirements for IL’s IT Solutions, including connectivity, interfacing, cybersecurity, and workflow, from pre-sale through go-live. You will generate designs, align stakeholders, and guide implementation to achieve business objectives.

Key responsibilities include pre-sale design, detailed analysis of clinical/IT environments, and collaboration with Sales & Applications Consultants to deliver customer solutions,

Qualifications

• Bachelor's degree in Information Technology, Computer Science or Engineering required or equivalent experience in lieu of a degree will be considered.
• Minimum of five years’ experience in customer facing/support role within medical device or healthcare field
• Familiarity working in a health care setting or equivalent experience, practical experience as a Systems IT Analyst or related IT field, preferred
• Expert knowledge of cybersecurity, keeps current within industry trends and mitigation, preferred
• Language: Fluency in English required

Responsibilities

• Provides pre-sale consulting, design, implementation and go-live support to current and potential customers
• Performs detailed analysis of customer clinical and IT environment to understand workflow and functionality to determine configuration needs
• Collaborates with Sales & Applications Consultants to design customer solutions
• Plans, creates, designs and presents IT solutions workflows, network architecture diagrams, drawings, and visual communication(s) to customers and internal stakeholders for review and approval
• Serves as voice of the customer liaison with internal stakeholders
• Provides escalated on-site support as requested by IT Solutions Manager
• Responsible for ensuring all security clearances and documents are completed and provided to customers within defined timeframe
• Understands gaps, proposes mitigation plans, and escalates as required to ensure complete customer satisfaction.
• Ensures designs are in compliance with all regulatory policies, procedures and records
• Other duties and responsibilities as assigned by IT Solutions Manager

Skills

Interpersonal skills

Documentation

Cross-functional teamwork

Regulated environment

Self-motivated

Problem solving

Time management

Executive communication

Education

Bachelor's degree in IT/CS/Engineering

Tools

Interface Engines

IT Security

Databases

Connectivity

Job description

Werfen is seeking an IT Solutions Architect to identify and translate customer requirements for IL’s IT Solutions, including connectivity, interfacing, cybersecurity, and workflow, from pre-sale through go-live. You will generate designs, align stakeholders, and guide implementation to achieve business objectives.

Key responsibilities include pre-sale design, detailed analysis of clinical/IT environments, and collaboration with Sales & Applications Consultants to deliver customer solutions,