Healthcare IT Service Desk Supervisor

Montrose Regional Health; Montrose (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Student loan contributions up to $10,8

Mentoring

Continuing Education

401 K Retirement Plan with employer 2

Job summary

Montrose Regional Health is seeking a Service Desk Supervisor with responsibility for day-to-day operations and IT project delivery in a healthcare setting. The role involves overseeing the Service Desk and coordinating the Technical Support Analyst team to ensure high-quality IT support for staff and patients.

Ideal candidates have supervisory experience in healthcare IT, familiarity with ITIL practices, HIPAA/HITECH compliance, and EMR/HIE experience, with a bachelor's degree preferred and a

Qualifications

• High school diploma or equivalent; bachelor’s preferred.
• 3+ years in supervisory role in healthcare IT is preferred.
• Experience with ITIL and healthcare regulations (HIPAA/HITECH).

Responsibilities

• Supervise day-to-day operations of the Service Desk and IT projects.
• Coordinate Service Desk team to deliver excellent IT support to staff and patients.

Skills

Supervisory experience

IT project leadership

HIPAA knowledge

ITIL practices

EMR/HIE experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Montrose Regional Health is seeking a Service Desk Supervisor with responsibility for day-to-day operations and IT project delivery in a healthcare setting. The role involves overseeing the Service Desk and coordinating the Technical Support Analyst team to ensure high-quality IT support for staff and patients.

Ideal candidates have supervisory experience in healthcare IT, familiarity with ITIL practices, HIPAA/HITECH compliance, and EMR/HIE experience, with a bachelor's degree preferred and a