Healthcare IT Project Manager – Customer Implementations

hellocare.ai; Clearwater (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

hellocare is a leader in AI-assisted virtual care delivery, providing an integrated platform for hospitals, home care, and primary care settings. The Project Manager will own end-to-end delivery of implementations, serving as the primary contact for clinical, technical, and operational stakeholders to ensure on-time deployments aligned with Hellocare’s methodology.

Responsibilities include building delivery plans, managing schedules, monitoring risks, and coordinating go-live readiness with

Qualifications

• 3–5 years of project management experience, ideally in healthcare technology.
• Ability to manage multiple projects and competing priorities.
• Strong communication, analytical, and problem-solving skills.
• Experience with cross-functional teams in technical or healthcare settings.

Responsibilities

• Maintain strong relationships with clinical, technical, and operational customer stakeholders, providing advice and leadership throughout all implementation phases.
• Translate customer scope and expectations into clear delivery plans, coordinating with internal teams to ensure customer goals are understood and achieved.
• Maintain delivery plans, schedules, and status reporting that provide transparency to customers and internal delivery leadership.
• Ensure all project deliverables align with hellocare’s delivery methodology, quality standards, and customer expectations.
• Identify, track, and resolve risks, issues, dependencies, or changes in scope that could impact delivery outcomes.
• Facilitate customer working sessions, operational reviews, and updates for customer project leadership to drive alignment and decision‑making.
• Ensure go‑live readiness through coordination of training, validation of the configured solution, and a structured transition plan to ongoing support.

Skills

Project management

Healthcare technology

Communication

Analytical thinking

Problem solving

Cross-functional teams

Job description

hellocare is a leader in AI-assisted virtual care delivery, providing an integrated platform for hospitals, home care, and primary care settings. The Project Manager will own end-to-end delivery of implementations, serving as the primary contact for clinical, technical, and operational stakeholders to ensure on-time deployments aligned with Hellocare’s methodology.

Responsibilities include building delivery plans, managing schedules, monitoring risks, and coordinating go-live readiness with