Clinical Implementation Project Manager

hellocare.ai; Clearwater (FL); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Health insurance and benefits

Growth opportunities and incentives

Dynamic team culture

Job summary

hellocare.ai is hiring a Clinical Implementation Project Manager to lead end-to-end deployment of our AI-driven virtual care platform in health systems. You will enable clinical staff, reduce burnout, and improve workflow efficiencies while ensuring regulatory compliance.

Join a mission-driven team driving innovation in virtual nursing, patient observation, and digital whiteboards to transform patient care delivery across hospitals and care settings.

Qualifications

• At least 5 years of hands-on clinical experience in a hospital setting.
• Current RN license required.
• Proven experience in managing service delivery and clinical implementations.
• Deep understanding of telehealth and virtual care regulations.

Responsibilities

• Guide health systems on best practices, optimize workflows, ensure regulatory compliance.
• Lead full lifecycle implementations of hellocare’s platform from deployment to support.
• Onboard clients, customize workflows, accelerate go-lives.
• Track KPIs and milestones for smooth transitions and service delivery.
• Collaborate with R&D and product teams, incorporate client feedback.
• Build long-term relationships with health system clients as trusted advisor.
• Continuously optimize service delivery and client satisfaction.
• Stay ahead of telehealth standards and regulations.
• Resolve delivery challenges cross-functionally with urgency.

Skills

Clinical Expertise

RN licensure

Service Management

Healthcare Knowledge

Relationship Building

Training & Support

Leadership

Project Management

Communication

Education

Bachelor’s degree in healthcare administration or related field

Advanced degree a plus

Tools

EHR systems

Clinical workflow tools

PM software

Job description

hellocare is a leader in AI-assisted virtual care delivery, offering an integrated platform that combines advanced software, proprietary hardware, and powerful AI to transform the way healthcare is delivered across hospitals, home care, and primary care settings.

Our comprehensive platform supports Virtual Nursing, Virtual Patient Observation (Sitting), Telehealth, and Patient Engagement—alongside digital whiteboards, room signage, remote patient monitoring (RPM), and AI-powered clinical workflow automation. Our AI-driven fall prevention and detection capabilities are setting new standards for inpatient safety.

Following our recently announced $47 million growth round, backed by leading health systems , hellocare is in hypergrowth mode and scaling rapidly across the U.S. to meet rising demand for smarter, more efficient care delivery models.

We’re on a mission to bridge healthcare and technology to ensure care is accessible, scalable, and efficient—for both providers and patients.

Role Overview:

Clinical Implementation Project Manager

Join our mission-driven team as a Clinical Implementation Project Manager, a senior-level role that reports directly to the CEO and Founder. In this pivotal position, you will not only lead the end-to-end implementation of hellocare’s virtual care platform but also be a driving force in transforming healthcare at its core. Your expertise will ensure seamless integration of our cutting-edge technology into health systems, empowering clinical staff with the tools they need to reduce burnout, improve workflow efficiencies, and focus on what matters most—patient care.

By joining hellocare, your work will directly impact the lives of healthcare professionals and patients alike. You’ll play a crucial role in helping hospitals overcome critical challenges like staff shortages while significantly enhancing the overall patient experience. With your experience, you will drive the adoption of hellocare’s innovative solutions, fundamentally reshaping how care is delivered across health systems, and leaving a lasting legacy in improving both clinical outcomes and patient well-being. This is your opportunity to make a real difference in the future of healthcare.

Key Responsibilities:

• Leverage clinical expertise to guide health systems on best practices, optimize workflows, and ensure compliance with regulatory standards.
• Lead full lifecycle implementations of hellocare’s platform, from deployment to ongoing support, ensuring high-impact results focusing on AI-Assisted Virtual Nursing and Virtual Patient Observation, Virtual Sitting, Clinical Digital Whiteboard, Digital Room Sign, Patient Engagement, and AI Ambient Dictation and Monitoring
• Manage project activities during client onboarding, customizing workflows to accelerate clients’ go-live
• Track and measure KPIs, milestones, and success metrics to ensure smooth transitions and optimal service delivery.
• Collaborate with R&D and product development teams, incorporating client feedback into future innovations.
• Build and nurture long‑term relationships with key health system clients, acting as a trusted advisor and point of contact.
• Continuously optimize service delivery processes, improving efficiency and client satisfaction.
• Stay ahead of industry standards, ensuring hellocare remains compliant with telehealth regulations and trends.
• Proactively resolve service delivery challenges, working cross‑functionally to ensure quick and effective solutions.

Your Profile:

• Clinical Expertise: At least 5 years of hands‑on clinical experience in a hospital setting.
• Licensure: Current RN license required.
• Service Management Expertise: Proven experience in managing service delivery and clinical implementations.
• Healthcare Knowledge: Deep understanding of telehealth and virtual care regulations and standards.
• Relationship Building: Strong collaboration and communication skills, with a focus on client relationships.
• Training & Support: Experienced in training healthcare staff and providing ongoing support.
• Problem‑Solving: Skilled in identifying and resolving issues proactively.
• Leadership: Demonstrated leadership capabilities in managing service teams and large‑scale projects.
• Education: Bachelor’s degree in healthcare administration, business, or a related field. An advanced degree is a plus.
• Project Management: Strong project management skills, with the ability to handle multiple projects simultaneously.

Why Join hellocare?

• Be part of a company that is leading the transformation of virtual care delivery, partnering with the top health systems across the country.
• Opportunities for professional growth in high‑growth environment with cutting‑edge technology that is directly solving critical healthcare challenges like nurse shortages and clinician burnout.
• Competitive salary with performance‑based incentives.
• Comprehensive health insurance and benefits.
• A dynamic, supportive team culture that fosters innovation and impact.
• Make a real difference in the future of healthcare delivery in a fast‑paced, innovative environment.

More about hellocare:

https://hellocare.ai/