Healthcare IT PC Technician: End-User Support & Maintenance

Dilkon Medical Center | Winslow Indian Health Care Career Page

Dilkon CDP (AZ)

On-site

USD 42,000 - 65,000

Full time

14 days+
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Job summary

Winslow Indian Health Care Center seeks an experienced PC Technician to install, configure, and maintain PCs and clinical software in a ambulatory care setting. You will provide end-user support, perform password resets in Active Directory and EMR/EHR, and document resolutions in the Helpdesk system.

The role requires an Associate’s Degree or CompTIA A+ certification with at least 1 year of IT experience, preferably in healthcare; Navajo language skills are a plus.

Qualifications

  • Associate’s Degree in Computer Science, Information Technology or related field or CompTIA A+ Certification required.
  • Minimum of one year of IT experience in a healthcare setting preferred.
  • Bilingual English and Navajo preferred.

Responsibilities

  • Install, configure, and maintain PCs and clinical/non-clinical software.
  • Provide password resets and user ID issues within Active Directory and EMR/EHR.
  • Troubleshoot hardware/software issues and document solutions via Helpdesk system.
  • Support 24/7 IT availability and contribute to weekend/holiday coverage.
  • Assist in evaluating end-user needs and recommend equipment/configs.

Skills

Troubleshooting
Active Directory
Customer Service
PC Hardware
MS Office
EMR/EHR
UNIX/Linux
Helpdesk/Ticketing

Education

Associate’s Degree in Computer Science, Information Technology or related field
CompTIA A+ Certification

Tools

Active Directory
EMR/EHR Software

Job description

Winslow Indian Health Care Center seeks an experienced PC Technician to install, configure, and maintain PCs and clinical software in a ambulatory care setting. You will provide end-user support, perform password resets in Active Directory and EMR/EHR, and document resolutions in the Helpdesk system.

The role requires an Associate’s Degree or CompTIA A+ certification with at least 1 year of IT experience, preferably in healthcare; Navajo language skills are a plus.

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