Healthcare IT Help Desk Technician

Martin County Hospital District; Stanton (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Martin County Hospital District in Stanton, TX is seeking a Help Desk Technician to deliver first-line IT support to staff, resolve hardware, software, and network issues, and ensure reliable technology for clinical and administrative operations.

The role prefers 1–3 years of experience in IT support and familiarity with Windows and Microsoft 365 environments; healthcare experience is a plus.

Qualifications

• 1–3 years of experience in IT support or help desk.
• Experience supporting Windows and Microsoft 365 environments preferred.
• IT-related certificate preferred but not required.

Responsibilities

• Provide first-line IT support to employees and authorized users.
• Troubleshoot hardware, software, network, telecommunications, and user-access issues.
• Escalate complex issues to appropriate IT personnel.
• Support clinical and business operations to maintain availability, security, and reliability of technology systems.

Skills

Technical support

Customer service

Education

IT support certificate

Tools

Microsoft Windows

Microsoft 365

Job description

Martin County Hospital District in Stanton, TX is seeking a Help Desk Technician to deliver first-line IT support to staff, resolve hardware, software, and network issues, and ensure reliable technology for clinical and administrative operations.

The role prefers 1–3 years of experience in IT support and familiarity with Windows and Microsoft 365 environments; healthcare experience is a plus.