Healthcare IT Field Engineer — Travel-Heavy Onsite Support

PACS; Oregon; Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health Coverage

PTO and Holidays

401(k) Retirement Plan

Employee Assistance Plan (EAP)

Job summary

PACS Group, Inc. is seeking a Healthcare Field Engineer to support, maintain, and enhance technology infrastructure across skilled nursing and senior living facilities in Florida.

The role combines hands-on IT support with system optimization, ensuring HIPAA compliance and secure access to healthcare information while partnering with clinical teams to improve patient care outcomes. This home-based position requires about 80% travel within the state to facilities, with company-paid travel and

Qualifications

• Minimum of five (5) years of field-based IT support or infrastructure experience.
• Cloud platforms including Microsoft Azure and/or AWS; AD and file share administration; desktop and end-user support; Windows 11; Office/SharePoint; Apple iOS/macOS; ChromeOS; PSA and/or RMM tools; printer support; telecoms (POTS, VoIP, fax, eFax, ATA); networking.

Responsibilities

• Support and improve enterprise technology infrastructure and end-user computing across multiple facilities.
• Implement, maintain, and optimize EHR systems and clinical applications within the enterprise environment.
• Collaborate with clinical, operational, and business stakeholders to deliver technology solutions that improve productivity.
• Maintain secure, compliant technology environments by implementing security controls and supporting HIPAA/SOC compliance.
• Troubleshoot and resolve hardware, software, networking, and cloud issues; provide exceptional end-user support.
• Travel to facilities to perform onsite support, assessments, and deployments.

Skills

Cloud platforms

Active Directory

Desktop support

Windows 11

SharePoint

iOS/macOS deployment

Networking

HIPAA compliance

Tools

Microsoft Azure

AWS

PSA/RMM tools

Job description

PACS Group, Inc. is seeking a Healthcare Field Engineer to support, maintain, and enhance technology infrastructure across skilled nursing and senior living facilities in Florida.

The role combines hands-on IT support with system optimization, ensuring HIPAA compliance and secure access to healthcare information while partnering with clinical teams to improve patient care outcomes. This home-based position requires about 80% travel within the state to facilities, with company-paid travel and