Healthcare Interpreter I Spanish

Atrium Health; Concord (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Atrium Health Cabarrus in Concord, NC is seeking a Skilled Healthcare Interpreter-Spanish for day shifts (Tue, Wed, Sat & Sun) from 8:00 am to 4:30 pm. The role supports patient access to care through in-person, telephone and video interpreting.

Responsibilities include interpreting patient and family needs, translational tasks, and cultural mediation. Requires 1 year of related experience and a high school diploma; Spanish proficiency is essential.

Qualifications

• 40 hours medical interpreter training preferred
• High school diploma required; Bachelor's degree preferred
• 1-year related experience required
• Knowledge of medical terminology and prior experience in a healthcare setting is required
• National medical interpreter certification preferred
• Completion of 40-hour Medical Interpretation Training Program within 1 year of hire required

Responsibilities

• Proactively responds to requests for language access in a healthcare setting, including in-person interpreting, telephone interpreting, video interpreting, and basic translation.
• Leverages technology to deliver services in multiple modalities and troubleshoots basic application issues with software and customers as needed.
• Maintains relationships with internal customers and determines appropriate interpreter modalities, aiming to contain costs and leverage vendor relationships.
• Interprets information regarding patient and family healthcare needs, including education, appointments, discharge instructions, procedures, and emergencies.
• Interprets accurately and concisely while considering cultural implications and idiomatic language differences.
• Educates caregivers as a cultural broker about the patient's culture in relation to healthcare.
• Abides by the healthcare system's conduct standards and follows national practice standards.
• Translates basic written information as needed within department guidelines.
• Serves as a cultural mediator and educates customers appropriately.

Job description

Skilled Healthcare Interpreter-Spanish; Day shift on Tuesday, Wednesday, Saturday & Sunday from 8am-4:30pm at Atrium Health Cabarrus- Concord

Education, Experience And Certifications

• Minimum of 40 hours of medical interpreter training preferred.
• High school diploma required. Bachelor's degree preferred.
• 1-year related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
• Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Essential Functions

• Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to contain costs at all times and leverages vendor relationships as needed.
• Interprets information regarding the patient's and family's healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.

Physical Requirements

Walk requires walking, standing, sitting, lifting, and reaching. Must lift a minimum of 10 pounds to shoulder height. Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing. Must be mobile throughout entire healthcare system. Must be able to deliver language access via in-person, telephone and video remote modalities.