Spanish Healthcare Interpreter, Language Services

Advocate Health; Winston-Salem (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Atrium Health Wake Forest Baptist in Winston-Salem, NC is seeking an experienced Spanish Healthcare Interpreter. Bilingual candidates may apply; a 40-hour medical interpreter training certificate is preferred before applying.

Responsibilities include in-person, telephone and video interpreting, translation of basic written information, and serving as a cultural mediator within a healthcare setting. Prior healthcare experience and knowledge of medical terminology are essential.

Qualifications

• 1-year related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• 40-hour Medical Interpretation Training Certificate within 1 year of hire required.

Responsibilities

• Provides in-person, telephone, and video interpreting in a healthcare setting.
• Translates basic written information as needed within department guidelines.
• Maintains relationships with internal customers and selects appropriate interpreter modalities.
• Interprets patient education, appointments, discharge instructions, procedures, and emergencies.
• Helps ensure accurate and culturally appropriate communication between patients and care teams.

Skills

Spanish language proficiency

Healthcare interpreter experience

Medical terminology knowledge

Education

High school diploma

Bachelor's degree preferred

40-hour Medical Interpretation Training Certificate

Job description

If you are an experienced Spanish Healthcare Interpreter, we welcome you to apply otherwise for bilingual candidates it is preferred you have obtained a certificate of completion for 40 hours of medical interpreter training before applying.

Location: Atrium Health Wake Forest Baptist in Winston-Salem, NC

Education, Experience and Certifications

• High school diploma required. Bachelor's degree preferred.
• 1-year related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
• Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Essential Functions

• Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities. Strives to contain costs at all times and leverages vendor relationships as needed.
• Interprets information regarding the patient's and family's healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.

Physical Requirements

Walk requires walking, standing, sitting, lifting, and reaching. Must lift a minimum of 10 pounds to shoulder height. Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing. Must be mobile throughout entire healthcare system. Must be able to deliver language access via in-person, telephone and video remote modalities