Healthcare Insurance Verification & Authorization Specialist

UnityPoint Health; Cedar Rapids (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

401K matching

Health insurance

Dental insurance

Job summary

UnityPoint Health in Cedar Rapids is seeking a Benefits Verification and Authorization Specialist in the Physical Medicine and Rehabilitation outpatient department. You will verify patient insurance eligibility, obtain pre-authorizations, and support accurate billing and documentation in EPIC.

You will collaborate with providers and scheduling staff, explain coverage and estimated responsibilities to patients, and help reduce denials through audits and timely communications.

Qualifications

• High School diploma or GED.
• Minimum 1 year of secretarial experience in a medical environment.
• Knowledge of commercial and workers’ compensation insurance.
• Knowledge of medical terminology and billing processes.
• Proficient in Microsoft Office.

Responsibilities

• Schedule complex appointments and registrations; monitor multiple EPIC work queues.
• Verify eligibility and obtain prior authorization for services.
• Perform charge and chart audits to ensure accurate billing and coding.
• Assist schedulers and financial staff to improve processes and reimbursement.
• Educate patients about insurance coverage and estimated financial responsibility.

Skills

Customer service experience

Problem-solving skills

Professional image

Tools

Microsoft Office

Job description

UnityPoint Health in Cedar Rapids is seeking a Benefits Verification and Authorization Specialist in the Physical Medicine and Rehabilitation outpatient department. You will verify patient insurance eligibility, obtain pre-authorizations, and support accurate billing and documentation in EPIC.

You will collaborate with providers and scheduling staff, explain coverage and estimated responsibilities to patients, and help reduce denials through audits and timely communications.