Healthcare Insurance Verification & Authorization Specialist

Bryan Health; Lincoln (NE); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Bryan Health is seeking an experienced Administrative Support professional to verify insurance coverage, obtain prior authorizations, and assist with patient access workflows. The role supports revenue integrity by coordinating with payers, providers, and internal teams to ensure services are financially cleared before care is delivered.

Responsibilities include documenting authorization activity, communicating outcomes to patients, and prioritizing urgent cases to meet turnaround expectations.

Qualifications

• High school diploma or equivalent required; healthcare patient access, insurance verification, or billing experience preferred.
• Knowledge of medical terminology and insurance processes; ability to navigate payer guidelines and documentation.
• Strong communication and confidentiality skills; able to engage with patients and internal teams effectively.

Responsibilities

• Verify insurance eligibility and benefits for scheduled services, admissions, referrals, and medications.
• Obtain precertifications, referrals, and prior authorizations per payer guidelines.
• Collect and submit clinical documentation to payers via phone, fax, portals or RTA where applicable.
• Document authorization activity and payer communications in designated systems.
• Communicate authorization status and next steps to patients and ordering offices.
• Coordinate with revenue cycle, billing and utilization management to support claim readiness.

Skills

Medical terminology

Insurance processes

Communication

Confidentiality

Problem solving

Prioritization

Attendance

Education

High school diploma or equivalent

Tools

Healthcare IT systems

Office software

Real Time Authorization (RTA) platforms

Job description

Bryan Health is seeking an experienced Administrative Support professional to verify insurance coverage, obtain prior authorizations, and assist with patient access workflows. The role supports revenue integrity by coordinating with payers, providers, and internal teams to ensure services are financially cleared before care is delivered.

Responsibilities include documenting authorization activity, communicating outcomes to patients, and prioritizing urgent cases to meet turnaround expectations.