Healthcare Informatics Lead — EHR Training & Adoption

Trilogy Federal; Oregon; Hybrid; USD 99,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

Trilogy Federal seeks an Informatics Program Analyst to support a federal healthcare customer as an embedded member of a Tier 1 SME team. The role applies program and operational analysis to VHA healthcare informatics and Oracle Health/Federal EHR workflows, tracking user-support trends, adoption challenges, and training needs.

The analyst coordinates site-specific support and refresher-training activities, advises on end-user resources, and uses qualitative and quantitative information to

Qualifications

• Bachelor's degree in Health Informatics or related field.
• At least 5 years of clinical informatics or healthcare IT experience.
• Experience using qualitative and quantitative methods to analyze operations and create metrics.
• Strong analytical, problem-solving, communication, and stakeholder collaboration skills.
• Ability to obtain Public Trust clearance and travel as needed.

Responsibilities

• Analyze healthcare informatics operations, EHR workflows, user feedback, and training gaps to identify improvements.
• Embed with Tier 1 SMEs and coordinate site-specific user-support and refresher-training with local contacts.
• Collect, validate, and analyze qualitative and quantitative data; develop metrics, reports, and status updates.
• Identify recurring user issues and recommend training, coaching, or workflow improvements.
• Advise SMEs on revisions to FAQs, job aids, training materials, and user guidance after changes.
• Support EHR Go-Live and Post Go-Live activities through tracking, coordination, and adoption monitoring.
• Track activities, milestones, risks, and outcomes; evaluate intervention effectiveness.

Skills

Analytical thinking

Communication skills

Stakeholder collaboration

Problem-solving

Travel readiness

Education

Bachelor's degree in Health Informatics or related field

Tools

Oracle Health/Cerner Millennium

VistA/CPRS

Dashboards

Learning platforms

Job description

Trilogy Federal seeks an Informatics Program Analyst to support a federal healthcare customer as an embedded member of a Tier 1 SME team. The role applies program and operational analysis to VHA healthcare informatics and Oracle Health/Federal EHR workflows, tracking user-support trends, adoption challenges, and training needs.

The analyst coordinates site-specific support and refresher-training activities, advises on end-user resources, and uses qualitative and quantitative information to