Healthcare Implementation Project Manager

Remote Genie; United States; Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Flexible time off

401(k) and equity

Wellness programs

Discounted perks

Job summary

Luma Health in the United States is seeking a Project Manager to drive successful implementations from kickoff to go-live and transition. You will coordinate with Solution Consultants and internal teams to ensure value-driven outcomes for healthcare customers.

You will manage timelines, resources, risks, and stakeholder communications, while maintaining strong relationships with customers and ensuring on-time, high-quality delivery of the Luma platform.

Qualifications

• Proven track record of delivering complex enterprise implementations, ideally in healthcare or other regulated industries.
• Exceptional communication, facilitation, and relationship‑building skills across technical and business audiences.
• Comfortable leading multiple projects simultaneously with a high degree of autonomy.
• Adept at navigating ambiguity and bringing clarity through structured planning and execution.
• Strong problem‑solving skills focused on removing delivery roadblocks (not designing solutions) and keeping projects on track.

Responsibilities

• Serve as the project owner and main customer liaison throughout the implementation process, ensuring clear communication and alignment from kickoff through post-go‑live support.
• Partner with Solution Consultants and Technical teams—without leading design—to ensure the customer receives a solution aligned with their business needs.
• Manage project scope, timeline, milestones, and risks, ensuring on-time, high-quality delivery of the platform.
• Drive effective stakeholder engagement across internal teams (Sales, Customer Success, Engineering, and Product) and customer organizations.
• Proactively identify and resolve project blockers, elevate issues as needed, and keep all parties informed with regular status updates and reporting.
• Lead project meetings and customer touchpoints, fostering strong relationships and high levels of customer satisfaction.
• Champion delivery process improvements and help evolve project management frameworks to enable scalable and repeatable success across customer engagements.

Skills

Project management

Stakeholder management

Cross-functional collaboration

Communication

Risk management

Education

Bachelor’s Degree or related field

Job description

Luma Health in the United States is seeking a Project Manager to drive successful implementations from kickoff to go-live and transition. You will coordinate with Solution Consultants and internal teams to ensure value-driven outcomes for healthcare customers.

You will manage timelines, resources, risks, and stakeholder communications, while maintaining strong relationships with customers and ensuring on-time, high-quality delivery of the Luma platform.