Healthcare Housekeeping & Facilities Ops Manager

Crothall Healthcare; Tupelo (MS); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD&D

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Employee Assistance Program

Job summary

Crothall Healthcare in Tupelo, MS is seeking an Operations Manager to help direct and oversee the support services operations. You will coordinate frontline associates and serve as a liaison between administration and unit departments to deliver high‑quality service.

The role requires 4 years in support services with supervisory experience, strong communication, and the ability to multi-task in a changing environment; a bachelor’s degree is preferred.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and MS Office products (Word, Excel, PowerPoint, Outlook, Internet).
• Bachelor’s degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Coordinates outside services.

Skills

Communication

Multi-tasking

Leadership

Organization

Contract administration

MS Office

Education

Bachelor’s degree preferred

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Crothall Healthcare in Tupelo, MS is seeking an Operations Manager to help direct and oversee the support services operations. You will coordinate frontline associates and serve as a liaison between administration and unit departments to deliver high‑quality service.

The role requires 4 years in support services with supervisory experience, strong communication, and the ability to multi-task in a changing environment; a bachelor’s degree is preferred.