Healthcare Housekeeping Operations Leader

Crothall Healthcare; Allentown (Lehigh County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Job summary

Crothall Healthcare is seeking an Operations Manager to direct and oversee the support services operations within a healthcare environment. You will coordinate frontline staff and act as a liaison between administration and unit departments to deliver high-quality service.

The role requires supervising staff, scheduling, and ensuring standards are met, with opportunities to lead process improvements and training initiatives.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in support service related field with high customer/client contact.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a changing and stressful environment.
• Exhibit initiative, responsibility, flexibility, and leadership.
• Possess a thorough knowledge of contract administration and office procedures.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Bachelor’s degree is preferred.

Responsibilities

• Establishes and annually reviews standards and work procedures for all staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training of new associates.
• Orients, develops, and supervises all supervisory/housekeeping staff.
• Conducts regular inspections and makes recommendations to the facility.
• Conducts monthly reporting of goals, accomplishments, and future plans.
• Provides staff education and continuous training.
• Communicates with staff, administration, and other departments.
• Co‑ordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Skills

Supervisory experience

Communication skills

Multitasking

Leadership

MS Office

Education

Bachelor’s degree preferred

Tools

MS Word

MS Excel

PowerPoint

Outlook

Internet

Job description

Crothall Healthcare is seeking an Operations Manager to direct and oversee the support services operations within a healthcare environment. You will coordinate frontline staff and act as a liaison between administration and unit departments to deliver high-quality service.

The role requires supervising staff, scheduling, and ensuring standards are met, with opportunities to lead process improvements and training initiatives.