Healthcare Facilities Operations Manager

Crothall Healthcare; Detroit (MI); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare is seeking an Operations Manager to oversee facilities support services and coordinate frontline teams. You will liaise between administration and unit departments to deliver high-quality service and achieve department goals.

The role requires 4+ years in support services with supervisory experience, strong communication, and proficiency in MS Office. This is a full-time, on-site position with comprehensive benefits and a path for career growth.

Qualifications

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• At least 1 year of supervisory experience in a support service related field with high customer contact.
• Ability to communicate effectively in writing and orally.
• Ability to multi-task and establish priorities.
• Proficient computer skills including Word, Excel, PowerPoint, Outlook.

Responsibilities

• Establish and annually review standards and work procedures for all staff.
• Plan work and staffing schedules and areas of work to ensure adequate services.
• Assist in the hiring process; interview, hire and train new associates.
• Orient, develop, and supervise all supervisory/housekeeping staff.
• Conduct inspections and make recommendations to the facility.
• Prepare monthly reporting of goals, accomplishments, and future plans.
• Provide staff education and continuous training.
• Coordinate outside services (Pest Control, Window Cleaning, Medical Waste, Recycling).

Skills

Supervisory experience

Customer service

Communication skills

Multi-tasking

Leadership

Tools

MS Office Suite

Job description

Crothall Healthcare is seeking an Operations Manager to oversee facilities support services and coordinate frontline teams. You will liaise between administration and unit departments to deliver high-quality service and achieve department goals.

The role requires 4+ years in support services with supervisory experience, strong communication, and proficiency in MS Office. This is a full-time, on-site position with comprehensive benefits and a path for career growth.