Healthcare Guest Services Operator - Weekend Shifts

Insight Health Systems; Chicago (IL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Paid Sick Time

Paid Vacation Time

Health, vision & dental benefits

Short and long-term disability

Basic life insurance

Job summary

A healthcare organization in Chicago is seeking an entry-level Operator/Guest Services professional. This role requires a high school diploma and customer service experience, along with bilingual skills in Spanish or Chinese preferred. Responsibilities include answering calls, paging staff, and managing emergency requests. Benefits include paid sick and vacation time along with health coverage after 30 days. The position requires flexibility to work weekends and holidays.

Qualifications

• Must have customer service experience and computer skills.
• Bilingual skills preferred (Spanish/Chinese).
• Must be able to work weekends, holidays, afternoon and evening shifts.

Responsibilities

• Answer calls in a timely manner with proper greeting.
• Paging for staff members.
• Calling in Emergency Surgery Teams.
• Able to perform duties under stressful situations.
• Must work weekends, holidays, and rotating shifts.

Skills

Customer service experience

Bilingual skills (Spanish/Chinese)

Computer skills

Education

High School diploma or equivalent

Job description

A healthcare organization in Chicago is seeking an entry-level Operator/Guest Services professional. This role requires a high school diploma and customer service experience, along with bilingual skills in Spanish or Chinese preferred. Responsibilities include answering calls, paging staff, and managing emergency requests. Benefits include paid sick and vacation time along with health coverage after 30 days. The position requires flexibility to work weekends and holidays.