Healthcare Growth & Referrals Coordinator

Nexus Health Systems; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Nexus Health Systems in Houston, TX seeks a Growth Coordinator to support admissions, referrals, and growth operations. In this nonclinical role, you will be the welcoming point of contact for prospective patients, families, referral sources, and community partners—helping inquiries move efficiently from initial contact to the appropriate next step.

The role blends customer service, CRM management, reporting, and event support.

Qualifications

• High school diploma or equivalent required.
• Associate’s or bachelor’s degree in healthcare administration, behavioral health, business, communications, or a related field preferred.
• At least one year of experience in healthcare, admissions, referral coordination, or customer service preferred.

Responsibilities

• Respond promptly and professionally to inquiries by phone, web, and approved referral platforms.
• Coordinate appointments, records requests, and handoffs between teams.
• Keep CRM records current and generate referral/activity reports for leadership.
• Support growth activities, events, and collaboration across teams to ensure follow-through.

Skills

Communication

Active listening

Customer service

Phone skills

Time management

Multitasking

CRM proficiency

EHR familiarity

Confidentiality

Education

High school diploma

Associate or bachelor’s degree preferred

Tools

CRM systems

EHR systems

Referral management

Spreadsheets

Email/virtual meeting tools

Job description

Nexus Health Systems in Houston, TX seeks a Growth Coordinator to support admissions, referrals, and growth operations. In this nonclinical role, you will be the welcoming point of contact for prospective patients, families, referral sources, and community partners—helping inquiries move efficiently from initial contact to the appropriate next step.

The role blends customer service, CRM management, reporting, and event support.