Admissions Navigator: Streamline Patient Referrals

Nexus Health Systems Ltd; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Nexus Health Systems is seeking an organized Admissions Coordinator in Houston, TX to guide patients, families, and referral partners through the admissions process. The role manages referrals from inquiry to admission, ensuring all clinical, financial, and administrative steps are completed and communication remains clear.

Ideal candidates have healthcare experience, familiarity with Medicare/Medicaid and insurance processes, and strong organizational and communicational skills.

Qualifications

• Experience in case management and insurance verification.
• Knowledge of Medicare, Medicaid, and commercial insurance.
• Proficiency with Microsoft Office applications.
• Strong organizational skills and attention to detail.
• Clear communication with families, referral partners, and clinical teams.

Responsibilities

• Manage inpatient referrals from initial inquiry through admission, coordinating steps within requested timeframes.
• Complete intake forms and checklists, gathering required patient, family, financial, and referral data.
• Coordinate clinical screening, communicate timelines, and next steps to involved parties.
• Obtain and document clinical and financial acceptance from facility leaders.
• Coordinate transfers with referring organizations and internal departments.
• Support referral and admissions activities in inpatient and outpatient settings.
• Follow up on canceled referrals to reconnect and address barriers to admission.
• Maintain referral tracking tools and required admissions records.
• Prepare monthly referral, admission, and discharge tracking reports for leadership.

Skills

Case management experience

Insurance verification experience

Healthcare knowledge

Medical terminology

Organizational skills

Communication skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

Some college coursework

Tools

Microsoft Office

Job description

Nexus Health Systems is seeking an organized Admissions Coordinator in Houston, TX to guide patients, families, and referral partners through the admissions process. The role manages referrals from inquiry to admission, ensuring all clinical, financial, and administrative steps are completed and communication remains clear.

Ideal candidates have healthcare experience, familiarity with Medicare/Medicaid and insurance processes, and strong organizational and communicational skills.