Admissions Coordinator

Nexus Health Systems Ltd; Houston (TX); Presencial; USD 42 000 - 62 000; Tempo integral

Resumo da oferta

Nexus Health Systems is seeking an organized Admissions Coordinator in Houston, TX to guide patients, families, and referral partners through the admissions process. The role manages referrals from inquiry to admission, ensuring all clinical, financial, and administrative steps are completed and communication remains clear.

Ideal candidates have healthcare experience, familiarity with Medicare/Medicaid and insurance processes, and strong organizational and communicational skills.

Qualificações

• Experience in case management and insurance verification.
• Knowledge of Medicare, Medicaid, and commercial insurance.
• Proficiency with Microsoft Office applications.
• Strong organizational skills and attention to detail.
• Clear communication with families, referral partners, and clinical teams.

Responsabilidades

• Manage inpatient referrals from initial inquiry through admission, coordinating steps within requested timeframes.
• Complete intake forms and checklists, gathering required patient, family, financial, and referral data.
• Coordinate clinical screening, communicate timelines, and next steps to involved parties.
• Obtain and document clinical and financial acceptance from facility leaders.
• Coordinate transfers with referring organizations and internal departments.
• Support referral and admissions activities in inpatient and outpatient settings.
• Follow up on canceled referrals to reconnect and address barriers to admission.
• Maintain referral tracking tools and required admissions records.
• Prepare monthly referral, admission, and discharge tracking reports for leadership.

Conhecimentos

Case management experience

Insurance verification experience

Healthcare knowledge

Medical terminology

Organizational skills

Communication skills

Attention to detail

Multitasking

Formação académica

High school diploma or equivalent

Some college coursework

Ferramentas

Microsoft Office

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Admissions Coordinator

Full Time Clerical Houston, TX, US

Admissions Coordinator

Nexus Health Systems

About Us

At Nexus, we bring together medical, behavioral, and rehabilitative care to support individuals with complex needs. Our interdisciplinary teams help patients and families navigate their care journey, working toward greater stability, independence, and quality of life.

Position Summary

We are seeking an organized, service-focusedAdmissions Coordinator to guide patients, families, and referral partners through the admissions process. This position manages referrals from initial inquiry through admission, ensuring appropriate referrals move forward efficiently and all required clinical, financial, and administrative steps are completed.

The Admissions Coordinator serves as a central point of contact for referral sources, families, and facility teams. Success in this role requires strong communication, attention to detail, and the ability to coordinate multiple referrals while providing a responsive, welcoming experience.

Key Responsibilities

Referral Management & Admissions Coordination

Manage inpatient referrals from initial inquiry through admission, coordinating each step within the timeframes requested by referral sources.

Complete intake forms and checklists accurately, gathering all required patient, family, financial, and referral information.

Coordinate timely clinical screening and communicate progress, anticipated timelines, and next steps to referral sources and other involved parties.

Obtain and document clinical and financial acceptance from the appropriate facility leaders.

Coordinate incoming transfers with referring organizations and internal departments.

Support referral and admissions activities in inpatient and outpatient settings, as assigned.

Follow up on canceled referrals to identify opportunities to reconnect and address barriers to admission.

Insurance Verification & Financial Coordination

Ensure insurance verification is completed for potential inpatient admissions.

Complete benefits explanation documentation for patients and families.

Coordinate with administrative and clinical teams to address payer requirements and financial questions.

Obtain approved rates from the CEO or designee when necessary for commercial payers.

Facilitate care plan documentation and communication between facility case management and payers as needed.

Maintain working knowledge of Medicare, Medicaid, commercial insurance, and applicable licensing requirements.

Communication & Referral Relationships

Establish and maintain positive working relationships with referral sources.

Keep referral partners, families, and internal teams informed throughout the admissions process.

Serve as a liaison with relevant state agencies and community organizations regarding potential inpatient and outpatient referrals.

Present facility programs and services to prospective referral partners.

Conduct facility tours for referral sources and family members.

Participate in scheduled marketing meetings and daily leadership discussions about referral activity.

Documentation & Reporting

Document referral-related conversations, actions, and decisions accurately, including dates and times.

Maintain current referral tracking tools, intake boards, and required admissions records.

Complete and submit daily and monthly logs and reports.

Prepare monthly referral, admission, and discharge tracking reports for the CEO and marketing team.

Enter information into the patient accounting system as needed.

Communicate daily referral updates to facility leadership according to established protocols.

Perform other duties as assigned.

Qualifications

Education

High school diploma or equivalent required.

Some college coursework preferred.

Experience & Skills

Experience in case management and insurance verification.

A strong healthcare background with knowledge of Medicare, Medicaid, and commercial insurance preferred.

Knowledge of medical terminology.

Proficiency with Microsoft Office applications.

Strong organizational skills and attention to detail.

Ability to prioritize competing needs and manage multiple referrals and deadlines.

Clear communication skills and the ability to work effectively with families, referral partners, clinical teams, and facility leadership.

A professional, compassionate approach to helping patients and families navigate admissions.

Licensure & Certification

No license or certification required.

Make a Difference at Nexus

Help patients and families take the next step toward specialized care. Join Nexus as an Admissions Coordinator and play an essential role in connecting individuals with the services they need.