Patient Access & Growth Specialist

Nexus Health Systems Ltd; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Nexus Health Systems in Houston, TX is seeking a Growth Coordinator to support admissions, referrals, and growth operations. You will be the welcoming point of contact for prospective patients, families, referral sources, and community partners, guiding inquiries from initial contact to the next step.

You will manage CRM records, coordinate referrals and events, and ensure accurate reporting while prioritizing compassionate, patient-centered service.

Qualifications

• High school diploma or equivalent.
• Associate or Bachelor’s in related field preferred.
• Experience in healthcare, referrals, or patient access, or customer service preferred.
• Experience with CRM or EHR systems.

Responsibilities

• Respond to inquiries by phone, web, and approved referral platforms.
• Coordinate appointments, records requests, and handoffs between teams.
• Maintain CRM records and monitor referral status and follow-up activity.
• Support growth activities and events logistics and payments.
• Protect privacy and confidentiality while sharing information with designated staff.

Skills

Customer service

Communication

Organization

CRM

Multitasking

Data reporting

Education

Associate degree

Bachelor's degree

Tools

CRM software

EHR systems

MS Office

Job description

Nexus Health Systems in Houston, TX is seeking a Growth Coordinator to support admissions, referrals, and growth operations. You will be the welcoming point of contact for prospective patients, families, referral sources, and community partners, guiding inquiries from initial contact to the next step.

You will manage CRM records, coordinate referrals and events, and ensure accurate reporting while prioritizing compassionate, patient-centered service.