Healthcare Front Office & Scheduling Leader

Inomedic Health Applications; Richland (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Inomedic Health Applications seeks a Front Office & Scheduling Manager to oversee daily operations at the Hanford site in Richland, WA. You will supervise administrative staff, coordinate scheduling, and ensure compliance with HIPAA while maintaining high service levels for Occupational Medical Services.

Ideal candidates bring a bachelor’s degree in business or healthcare, 2+ years of medical office experience, and strong leadership with EHR familiarity.

Qualifications

• Bachelor’s degree in business or healthcare emphasis is required.
• AA in business/front office or equivalent certification with 2 years of medical office experience is acceptable.
• Three years of lead/supervisory experience with medical terminology and EHR is preferred.

Responsibilities

• Ensure facility is open and staffed during hours and events, and that facilities/equipment are safe and clean.
• Select, train, supervise and monitor staff to ensure readiness.
• Develop monthly staff schedules to ensure appropriate staffing.
• Review and approve timecards.
• Communicate and ensure compliance with company policies and procedures.
• Update and maintain policies, procedures and desk instructions.
• Interact with customers, review feedback, and address issues.
• Act as front office and scheduling backup during absences or high demand.
• Performs other duties as assigned.

Skills

PC proficiency

Customer service

Supervisory ability

HIPAA knowledge

Communication skills

Education

Bachelor’s degree in business/healthcare

AA degree in business/front office

Healthcare management certification (optional)

Tools

Electronic Health Records (EHR)

Job description

Inomedic Health Applications seeks a Front Office & Scheduling Manager to oversee daily operations at the Hanford site in Richland, WA. You will supervise administrative staff, coordinate scheduling, and ensure compliance with HIPAA while maintaining high service levels for Occupational Medical Services.

Ideal candidates bring a bachelor’s degree in business or healthcare, 2+ years of medical office experience, and strong leadership with EHR familiarity.