Patient Registration Front Desk Specialist (Swing Shift)

InoMedic Health Applications; Richland (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

InoMedic Health Applications is seeking a Patient Registration Specialist at the Hanford site in Richland, WA. This union position operates on a swing shift, supporting Occupational Medical Services and front-desk workflows.

Responsibilities include chart review, form instruction, records security, patient flow, daily close of business, and HIPAA-compliant handling of confidential information. Multisite travel and after-hours coverage may be required.

Qualifications

• 6 months of experience in a related field.
• Ability to travel to multisite locations.
• Ability to cover after-hour shifts if needed.
• Ability to use Microsoft products, electronic medical records, and email.
• Typing skills of 45 wpm or higher preferred.
• Excellent telephone customer service skills, strong interpersonal communication, problem solving and organizational skills.
• Attention to detail and strong organizational skills.
• Ability to work effectively in a healthcare environment.
• Ability to stand/sit for extended periods.

Responsibilities

• Review charts for upcoming appointments and confirm information accuracy.
• Instruct patients on intake forms, case histories and other documentation and ensure completion.
• Properly secure all medical records and confidential information in accordance with procedures.
• Direct patients through appropriate services to maintain clinic flow.
• Perform quality assurance audits on all documents for accuracy and completion after services.
• Complete close-out paperwork upon check-out.
• Ensure patient confidentiality in compliance with HIPAA regulations.
• Audit end of day Record of Visit data daily.
• Support all case management and provider staff coordinating special requests.
• Maintain front desk organization and supply inventory for both facilities.
• Answer multi-line telephone calls and respond to routine inquiries.
• Serve as liaison with medical schedules for follow-up appointments and resolving conflicts.
• Perform daily close of business procedures for the front desk.
• Display responsible behaviors and communicate effectively to others.
• Demonstrate competency and problem solving in job duties.

Skills

Microsoft Office

EMR / Electronic Medical Records

Typing 45 wpm

Telephone customer service

Interpersonal communication

Attention to detail

Healthcare environment

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

InoMedic Health Applications is seeking a Patient Registration Specialist at the Hanford site in Richland, WA. This union position operates on a swing shift, supporting Occupational Medical Services and front-desk workflows.

Responsibilities include chart review, form instruction, records security, patient flow, daily close of business, and HIPAA-compliant handling of confidential information. Multisite travel and after-hours coverage may be required.