Healthcare Front Office Manager – Elevate Patient Experience

UroHealth Partners; Omaha (NE); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Free parking

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

UroHealth Partners in Omaha, Nebraska, is seeking an energetic Front Office Manager to lead our front desk and registration teams. You will oversee medical receptionists, schedulers, and records to ensure smooth daily operations and a welcoming patient experience.

This key role requires strong leadership, outstanding customer service, and experience with EHR systems in a medical office. You will coordinate scheduling, support patient flow with clinical teams, and resolve concerns promptly.

Qualifications

• High school diploma or equivalent required.
• 2 years of experience with EHR systems.
• 2 years of experience in a medical office setting.
• 2 years of experience in medical office management.

Responsibilities

• Supervise front office staff to deliver outstanding patient relations and customer service.
• Oversee appointment scheduling, patient check-in/check-out processes, and appointment systems.
• Coordinate with clinical teams to support smooth patient flow and communication.
• Maintain scheduling system so records are accurate and complete per guidelines.
• Handle conflict management and resolve patient concerns promptly with professionalism.

Skills

Leadership

Customer service

Multitasking

Analytical thinking

Conflict resolution

Education

High school or equivalent

Tools

EHR systems

Job description

UroHealth Partners in Omaha, Nebraska, is seeking an energetic Front Office Manager to lead our front desk and registration teams. You will oversee medical receptionists, schedulers, and records to ensure smooth daily operations and a welcoming patient experience.

This key role requires strong leadership, outstanding customer service, and experience with EHR systems in a medical office. You will coordinate scheduling, support patient flow with clinical teams, and resolve concerns promptly.