Healthcare Front Office Leader — Multi-Clinic Ops

AltaMed; Commerce (CA); On-site; CAD 129,000 - 154,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings with company

Flexible Spending Accounts

Paid Time Off & Holidays

CME Days

Job summary

AltaMed is seeking a Front Office Operations Manager to oversee day-to-day Front Office activities across multi-site clinics in the Los Angeles area. The role emphasizes patient experience, staff training, and collaborative leadership with clinic leadership.

The ideal candidate will have strong supervisory experience in healthcare settings, a relevant degree, and BLS certification. This position offers a competitive compensation package and opportunities for professional growth within AltaMed.

Qualifications

• Minimum five years of supervisory/management experience in a customer-facing organization.
• AA degree or currently enrolled in undergrad program that will result in a Bachelor’s degree; Bachelor's degree preferred.
• Experience building effective teams through education, training and employee career development.
• Valid BLS certification or higher as per AHA or Red Cross guidelines.

Responsibilities

• Manage day-to-day operations of the Front Office team.
• Collaborate with RN Manager, Clinic Director and Office staff to ensure high quality patient experience.
• Maintain provider templates for a large/multi-site clinic and coordinate with Patient Access and Front Office Processing.
• Provide clinic leadership in the absence of the Clinic Director.

Skills

Supervisory experience

Leadership

Customer-facing

Education

AA degree

Bachelor's degree desired

Job description

AltaMed is seeking a Front Office Operations Manager to oversee day-to-day Front Office activities across multi-site clinics in the Los Angeles area. The role emphasizes patient experience, staff training, and collaborative leadership with clinic leadership.

The ideal candidate will have strong supervisory experience in healthcare settings, a relevant degree, and BLS certification. This position offers a competitive compensation package and opportunities for professional growth within AltaMed.