Healthcare Front Desk & Visitor Services Coordinator

Cedargate Health Care Center; Poplar Bluff (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Disability Insurance

Vision Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Telemedicine

Unlimited Assistance

Mayo Clinic Programs

Job summary

Cedargate Health Care Center is seeking a caring Receptionist to warmly greet residents, families, and visitors while directing calls and maintaining a professional front desk. The ideal candidate has a high school diploma and prior front desk experience in healthcare, strong communication, and excellent organizational skills.

Proficiency with Microsoft Office and a customer-focused approach are essential for this role.

Qualifications

• High school diploma or equivalent required; additional education or training in office administration preferred
• Experience as receptionist or front desk role, ideally in a health care setting
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Proficiency with Microsoft Office Suite and familiarity with office equipment (e.g., printers, copiers)
• Ability to work independently, multitask, and prioritize in a fast-paced environment
• Professional appearance and demeanor
• Compassionate, customer-service-oriented approach
• Availability to work 12-hour shifts, including weekends and holidays

Responsibilities

• Greet and assist residents, families, and visitors in a warm, professional manner.
• Answer and direct incoming phone calls to the appropriate departments or staff.
• Manage the front desk and reception area to ensure it is clean, organized, and inviting.
• Provide information to visitors and callers regarding the facility, policies, and services offered.
• Maintain visitor logs and ensure compliance with security and safety protocols.
• Schedule and coordinate appointments for residents, staff, and visitors as needed.
• Assist with administrative tasks, such as filing, data entry, and maintaining records.
• Sort and distribute incoming mail, packages, and other deliveries.
• Monitor and maintain supplies for the reception area.
• Collaborate with other departments to ensure seamless communication and support.
• Handle emergency situations promptly by contacting the appropriate personnel or emergency services.
• Availability to work 12-hour shifts, including weekends and holidays

Skills

Strong communication

Attention to detail

Multitasking

Independence

Customer service oriented

Education

High school diploma

Office administration training

Tools

Microsoft Office

Office equipment familiarity

Job description

Cedargate Health Care Center is seeking a caring Receptionist to warmly greet residents, families, and visitors while directing calls and maintaining a professional front desk. The ideal candidate has a high school diploma and prior front desk experience in healthcare, strong communication, and excellent organizational skills.

Proficiency with Microsoft Office and a customer-focused approach are essential for this role.