Healthcare Front Desk Specialist: Patient & Visitor Support

Flagler Health and Rehabilitation Center; Bunnell (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

Flagler Health and Rehabilitation Center is seeking a Receptionist to serve as the first point of contact for guests, patients, and families. You will collaborate with nursing and administrative staff to provide consistent, high-quality customer service and to ensure a positive experience for all individuals entering the facility.

The role requires a high school diploma or GED, strong English communication, and 1–3 years of customer service experience.

Qualifications

• High school diploma or GED required.
• Ability to communicate effectively in English; bilingual skills are a plus.

Responsibilities

• Greet patients, visitors, and guests; determine the purpose of their visit and direct or escort them to the appropriate area.
• Answer, screen, and route incoming phone calls; take messages and schedule appointments as needed.
• Receive mail, documents, packages, and deliveries; distribute items to the appropriate departments.

Skills

Customer service

English communication

Education

High school diploma or GED

Job description

Flagler Health and Rehabilitation Center is seeking a Receptionist to serve as the first point of contact for guests, patients, and families. You will collaborate with nursing and administrative staff to provide consistent, high-quality customer service and to ensure a positive experience for all individuals entering the facility.

The role requires a high school diploma or GED, strong English communication, and 1–3 years of customer service experience.