Healthcare Front Desk Specialist (Full-Time, Day Shift)

Complete Care, Inc.; La Plata (MD); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Complete Care, Inc. is hiring a Receptionist to greet visitors and manage front-desk operations in a Maryland facility. The role requires professional communication, teamwork, and reliable data entry skills.

The position is full-time with a day shift and every other weekend, offering opportunities to work with a compassionate care team and support residents and staff in a high-quality healthcare setting.

Qualifications

• High school diploma or equivalent.
• LTC/SNF experience preferred.
• Ability to read, write and speak and understand the English language.
• Must be a supportive team member, contribute to and be an example of teamwork.
• Ability to make independent decisions when circumstances warrant such action.
• Ability to deal tactfully with personnel, residents and family members, visitors, government agencies/personnel and the public.
• Must have patience, tact and willingness to deal with difficult residents, family and staff.
• Ability to handle confidential information, data entry, record keeping, appointment scheduling, filing and document organization.
• Basic computers skills

Responsibilities

• Meeting and greeting visitors/employees/residents
• Answering and forwarding phone calls on a multi-phone line
• Keeping the reception area tidy and welcoming
• Daily computer use of Microsoft Office (Outlook, Word, etc.)

Skills

Communication

Customer service

Teamwork

Decision making

Confidentiality

Multitasking

Basic computer skills

Education

High School diploma or equivalent

Tools

Microsoft Office

Outlook

Word

Job description

Complete Care, Inc. is hiring a Receptionist to greet visitors and manage front-desk operations in a Maryland facility. The role requires professional communication, teamwork, and reliable data entry skills.

The position is full-time with a day shift and every other weekend, offering opportunities to work with a compassionate care team and support residents and staff in a high-quality healthcare setting.