Healthcare Front Desk & Scheduling Specialist

Twin Cities Orthopedics; Minnetonka (MN); Presencial; USD 26.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-on bonus

Medical, Dental, Vision plans

401(k) Profit Sharing

Descripción de la vacante

Revo Health / i-Health is seeking a Patient Services Representative to handle patient registration, check-in, and basic clinical support at our Minnetonka location. The schedule is full-time with defined morning and afternoon shifts.

Responsibilities include collecting payments, verifying insurance, and coordinating appointments in the practice management system. The role requires strong customer service and familiarity with health-care processes.

Formación

• High School diploma or GED or equivalent.
• Proficient in Microsoft Word, Outlook, and Excel.
• Customer Service experience required; Administrative or Medical Office experience preferred.

Responsabilidades

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID for incoming patients
• Verify and document insurance information as defined by current business practices
• Accurate and timely scheduling of new and existing patients in the practice management systems
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
• Chart preparation and management including preparing for outreach events
• Maintain a working knowledge of health care plan requirements and health plan networks
• Maintain timely communication with patients, families, employers and clinic staff
• Rotation of Switchboard Operator duties which include: accepting, handling and transferring calls, coordination of interpreters for clinic appointments, and coordination of patient referrals
• Any and all other duties as assigned

Conocimientos

Customer service

MS Word

Outlook

Excel

Administrative experience

Educación

High School diploma/GED

Descripción del empleo

Revo Health / i-Health is seeking a Patient Services Representative to handle patient registration, check-in, and basic clinical support at our Minnetonka location. The schedule is full-time with defined morning and afternoon shifts.

Responsibilities include collecting payments, verifying insurance, and coordinating appointments in the practice management system. The role requires strong customer service and familiarity with health-care processes.