Healthcare Front Desk & Patient Services Specialist

Select Medical; Newark (DE); On-site; USD 54,443,000 - 57,308,000; Full time

Benefits offered by this job

Mentorship & orientation

Generous PTO

Medical, dental, vision coverage

401(k) and life/disability protection

Job summary

Select Medical in Newark, DE is seeking a Patient Service Specialist to greet patients, register them, explain visit expectations, and assist with appointment check-out.

The full-time role includes scheduling, coordinating with insurers and other partners, collecting co-pays, obtaining authorizations, and ensuring smooth patient flow. A high school diploma and insurance verification experience are required; front desk experience is preferred.

Qualifications

• High School Diploma or GED is required.
• Experience with insurance verification is required.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and about their next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Maintain regular communication with parties such as attorney offices, insurance companies, translation companies, market operational leaders and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Insurance verification experience

Front desk / customer service

Communication skills

Education

High School Diploma or GED

Job description

Select Medical in Newark, DE is seeking a Patient Service Specialist to greet patients, register them, explain visit expectations, and assist with appointment check-out.

The full-time role includes scheduling, coordinating with insurers and other partners, collecting co-pays, obtaining authorizations, and ensuring smooth patient flow. A high school diploma and insurance verification experience are required; front desk experience is preferred.