Healthcare Front Desk & Patient Services Specialist

WellSpace Health, Inc.; Citrus Heights (CA); Sur place; USD 32 000 - 40 000; Plein temps

Avantages offerts par ce poste

Health benefits

Life insurance

Long-term disability insurance

Retirement plan with company match

Paid time off

11 paid holidays

Résumé du poste

WellSpace Health is seeking a Front Desk Receptionist at San Juan Center in Citrus Heights, CA, to be the first point of contact for patients and visitors. You will manage registrations, verify insurance, schedule appointments in the EHR, and support billing workflows with accuracy and courtesy.

The role emphasizes patient-centered care, strong administrative skills, and HIPAA compliance, with a focus on delivering exceptional service in a busy community health setting.

Qualifications

• Health Center experience preferred.
• High School Diploma or equivalent required; Some college preferred.
• One year experience as an administrative assistant or equivalent.
• Experience with billing and insurance preferred.
• Knowledge of medical terminology.
• Strong administrative skills with attention to detail.

Responsabilités

• Greet patients and visitors and provide assistance and directions as necessary.
• Provide intake activities and update records including processing and maintaining client files.
• Utilize EHR system to schedule new and follow-up appointments for patients.
• Prepare, process and maintain up-to-date client files including daily charts and purging files.
• Provide general administrative support to supervisor and department.
• Maintain office and lobby appearance to create a welcoming environment.
• Provide general mail and fax service for all departments.
• Perform opening and/or closing duties.
• Process billing fees and payments.
• Travel as necessary to support operational needs.

Connaissances

Administrative skills

Customer service

Communication

Attention to detail

HIPAA compliance

Formation

High School Diploma

Some college

Outils

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Database software

Description du poste

WellSpace Health is seeking a Front Desk Receptionist at San Juan Center in Citrus Heights, CA, to be the first point of contact for patients and visitors. You will manage registrations, verify insurance, schedule appointments in the EHR, and support billing workflows with accuracy and courtesy.

The role emphasizes patient-centered care, strong administrative skills, and HIPAA compliance, with a focus on delivering exceptional service in a busy community health setting.